Can I change my filter quality?

Absolutely! Your household's needs may change during your membership with Second Nature, and changing your filter grade is simple.

1) Log in to your Second Nature account.

For computer users: 
2) To the left of "Active", click "Edit Subscription".
3) Use the Quality selection to choose from the available filtration grades.
4) Click "Save Changes" when finished.

For mobile device users:
2) To the right of "Active", press the 3 dots icon and then press "Edit Subscription".
3) Use the Quality selection to choose from the available filtration grades.
4) Press "Save Changes" when finished.

If you are receiving our redesigned air filter or our fridge filter, please submit a Help request here for further assistance.