How do I cancel my air filter subscription?

If you’d like to deactivate your air filter subscription:

1. Log in to your account at SecondNature.com/login.
2. To the left of "Active", click "Edit Subscription".
3. On this screen, select "Cancel".
4. Follow the prompts to cancel your subscription.

As an alternative to cancellation, here are a few adjustments you can make to your account in order to create a plan that caters to your home’s needs:

 To change how often you receive filters:

1. Log in to your account at SecondNature.com/login.
2. To the left of "Active", click "Edit Subscription".
3. On this screen, select the "Shipped and Billed" field, and choose the interval or custom schedule you would like. 
4. Set the date you would like your next shipment by selecting the "Next Shipment" field.
5. Click "Save Changes" and you’re done!

To choose a lower or higher filter quality:

1. Log in to your account at SecondNature.com/login.
2. To the left of "Active", click "Edit Subscription".
3. Select the "Quality" field and choose what quality you would like to update to.
4. Click "Save Changes" and you're done!

If you can’t find your answer in our support center, feel free to contact us directly.