How do I cancel my air filter subscription?

If you’d like to deactivate your air filter subscription:

1) Log in to your account at SecondNature.com/login.

For computer users:

2) To the left of "Active", click "Edit Subscription".

3) On this screen, select "Cancel".

4) Follow the prompts to cancel your subscription.

For mobile device users:

2) Tap the 3 dots next to "Active", and then "Edit Subscription".

3) Scroll past the subscription details, and click "Cancel This Subscription".

4) Follow the prompts to cancel your subscription.

Note that for either of these methods, an email will be sent to the email address on file, confirming successful cancellation of your subscription.

As an alternative to cancellation, here are a few adjustments you can make to your account in order to create a plan that caters to your home’s needs:

On the "Edit Subscription" screen, you can edit your filter size, filter grade, or monthly interval (or even set up a custom schedule.

Need help with a problem, or need assistance with any edits? Submit a help request here or give us a call at 1 (800) 308-1186.