- How are Second Nature water filters shipped?
- We ship via Fedex SmartPost.
- When will I receive my order?
- We ship from North Carolina. Depending on your location, your filter should arrive within 2-7 days.
- Will I get my air filters and my water filters at the same time?
- Currently, air and fridge filters ship separately.
- What if I ordered the wrong filter?
- No problem at all. Just call us at 1 (800) 308-1186 or contact us here and we’ll sort everything out. Having your current fridge model or filter information on hand will make this quick and easy :)
- What if my filter arrived damaged?
- Again, just text us at 1 (800) 308-1186 and we’ll make it right!
- Can I return the water filters?
- For sanitary reasons, we do not accept returns, but we want to make sure you’re happy. Contact us here if you need help!
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